STILL NOT SURE?

Frequently Asked Questions

So many questions, we have answers

Question 1: Are aluminum or vinyl windows better my home?

When comparing aluminum and vinyl windows, the key differences lie in strength, durability, thermal efficiency, and warranties:

Aluminum Windows:

- Strength: Aluminum is undeniably strong, making it ideal for some applications like high rise or larger window spans and offering great structural support.

- Thermal Efficiency: However, aluminum is a poor insulator, which means it tends to conduct heat and cold more easily. This can result in higher energy bills and less comfort inside your home.

- Maintenance: Aluminum windows require some regular maintenance to keep them in top shape. When maintained properly they can provide a great service life. It is important to keep all rollers and springs properly lubed and operate them frequently to avoid corrosion. Also, be sure to clean the frames frequently, especially near the coast to slow salt and corrosion build up.

- Warranty: Aluminum windows typically come with a shorter 10-year warranty, reflecting the limitations in their longevity and durability, especially in coastal or high-moisture environments where corrosion can be a concern.

Vinyl Windows (The Better Choice for Most Homeowners):

- Strength: Our vinyl windows are referred to as vinyl clad aluminum windows. The frames contain heavy aluminum reinforcement to improve the strength of the windows. They meet or exceed the requirements for hurricane resistance all over Florida.

- Thermal Efficiency: Vinyl windows excel in thermal insulation. The material doesn't conduct heat or cold, which significantly enhances energy efficiency, helping to keep your home comfortable year-round and reducing energy costs.

- Maintenance: Vinyl windows are virtually maintenance-free. They don’t require painting or lube and are resistant to rust and corrosion, making them ideal for various climates, including coastal areas.

- Warranty: Unlike aluminum, our premium vinyl windows come with a lifetime warranty, giving you peace of mind knowing your investment is protected for the long haul.

In short, while aluminum is strong, vinyl windows offer superior thermal performance, require less maintenance, and are backed by a lifetime warranty, making them a more cost-effective and energy-efficient choice for most homeowners.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

Question 2: What are Insulated windows?

There is often a misconception that insulated windows are only needed or good in certain parts of the country. Insulated windows, also known as insulated glass units (IGUs), are designed to improve a home’s energy efficiency by reducing heat transfer between the interior and exterior. These windows are made with two or more panes of glass that are separated by a spacer and sealed together to create an air-tight unit.

The space between the panes is typically filled with inert gas (like argon or krypton), which further enhances the window’s insulation properties by minimizing heat transfer. The combination of the multiple glass panes and the gas fill helps to:

- Reduce heat loss in winter and limit heat gain in summer, keeping your home more comfortable year-round.

- Decrease energy costs, as your HVAC system doesn’t have to work as hard to maintain a consistent indoor temperature.

- Minimize outside noise, making your home quieter.

- Reduce condensation, which can help prevent moisture buildup and the related issues like mold or frame damage.

In summary, insulated windows are highly effective for improving energy efficiency, comfort, and noise reduction, making them a valuable investment for any home.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

Question 3: What is Low-e?

Low-E (low-emissivity) coating is a microscopically thin, transparent layer applied to the surface of glass that helps regulate the amount of heat and light passing through a window. It works by blocking the passage of certain spectrums of light (radiation) and reflecting that heat back to its source while still allowing natural light to enter. Here's how it benefits homeowners:

1. Improves Energy Efficiency: Low-E coatings minimize the amount of infrared and ultraviolet light that can pass through glass, without affecting the amount of visible light that comes in. This helps keep your home warmer in the winter and cooler in the summer.

2. Reduces Heat Transfer: In colder months, the Low-E coating reflects heat back inside the house, reducing heat loss. In the summer, it reflects heat away from the home, keeping it cooler.

3. Blocks Harmful UV Rays: Low-E coatings block harmful ultraviolet (UV) rays that can cause fading to furniture, flooring, and other interior materials, protecting your belongings.

4. Enhances Comfort: By reducing the amount of heat transferred through the window, Low-E coated windows create a more comfortable indoor environment, with fewer cold spots near windows in the winter and less heat gain in the summer.

In short, Low-E coating helps your windows work more efficiently by providing better insulation, reducing energy costs, and protecting your home from UV damage.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

Question 4: How can I tell the energy efficiency of the windows I am buying?

To determine the energy efficiency of the windows you are buying, there are several key factors and labels you can look for:

1. Energy Star Certification:

- Energy Star-rated windows meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. Windows with this certification are designed to reduce energy use, lower utility bills, and improve comfort.

2. NFRC Label:

The National Fenestration Rating Council (NFRC) provides standardized ratings for window performance. The NFRC label gives you clear metrics on a window’s energy efficiency:

- U-Factor: This measures how well the whole unit of the window prevents heat from escaping. The lower the U-Factor, the better the window insulates. Look for values between 0.20 and 0.6 (code minimum depending on your exact area) — lower is better for energy efficiency.

- Solar Heat Gain Coefficient (SHGC): This measures how much solar radiation (heat from the sun) the window allows inside. A lower SHGC (ranging from 0 to 1) indicates better heat-blocking performance, ideal for warmer climates.

- Visible Transmittance (VT): This tells you how much natural light the window allows in. A higher number means more light. Balancing VT with SHGC is important for energy efficiency and comfort.

- Air Leakage: This measures how much outside air enters through the window. Lower numbers are better; values typically range from 0.1 to 0.3.

3. Low-E Coating:

- As mentioned earlier, windows with Low-E coating are more energy-efficient because they help regulate heat transfer while allowing natural light. Be sure to ask if the windows include Low-E glass.

4. Gas Fills (Argon or Krypton):

- Windows filled with argon or krypton gas between panes improve insulation by reducing heat transfer. This can further enhance the window’s energy efficiency.

5. Frame Material:

- Vinyl or fiberglass frames are typically more energy-efficient than aluminum, which conducts heat more readily. Insulated frames further boost performance.

6. Warranty:

- A strong warranty—such as a lifetime warranty—often indicates that the manufacturer stands behind the quality and performance of the window, which can be a good sign of long-term energy efficiency.

By checking for these features and labels, you’ll be able to assess how energy-efficient the windows are, ensuring you make the best choice for your home and climate.

Question 5: Do I need insulated windows in Florida?

The Short answer is YES! We all know the value of insulating our homes here in Florida. Our windows are not any different. However, for some reason, there is a lot of confusing information out there on the internet. When you google this, you will definitely get conflicting answers. We understand that many of our customers want all of the information to allow them to make an informed decision.

Florida’s Climate Considerations Florida has a hot and humid climate, with high solar heat gain. Here’s why Insulated Low-E windows are particularly beneficial:

Reduction of Solar Heat Gain: The Low-E coating reflects much of the sun’s infrared radiation (heat) keeping it away from the house and keeping indoor temperatures cooler. This helps reduce the need for (Load on) air conditioning.

Thermal Insulation: The sealed air gap or gas between the panes (usually argon or krypton) is a poor conductor of heat, further reducing heat transfer by conduction. This helps to keep the glass inside from getting hot and giving off more heat inside your house.

Prevention of Heat Loss or Gain: During the hot months here in Florida, both the insulation and Low-E help to reduce the amount of that outside heat that is allowed to come in. During cooler months, these same factors help reflect the heat generated inside the home back inside and keep the cold out, improving energy efficiency.

Still not sure? We can explore deeper to see how insulated low-emissivity (Low-E) windows are best for thermal regulation in a Florida home, if we use the principals of physics. We can explore how they reduce heat transfer, taking into account the following concepts: conduction, convection, and radiation.

Heat Transfer Mechanisms

1. Conduction:

Conduction is the process by which heat travels through solid materials.

The rate of heat conduction Q through a window can be described by

Fourier's Law of Heat Conduction:

Q = kA(Ti​−To​)​

d

Where:

k = thermal conductivity of the window material (The most commonly used silicate glasses have values between 0.9 and 1.2 W/(m·K) (watts per meter per degree Kelvin).

A = area of the window.

Ti = Temp Inside

To = Temp Outside

d = thickness of the window.

Insulated windows typically have double or triple glazing, which introduces layers of air or inert gas (such as argon) between panes. These gases have lower thermal conductivity than glass, reducing conduction.

Low-E Glass and Conduction:

Low-E coatings further minimize heat transfer by acting as a barrier to infrared radiation while allowing visible light to pass through. This means less energy is lost or gained via conduction.

2. Convection:

Convection refers to heat transfer due to the movement of fluids (such as air). In the case of windows, convection occurs in air leaks and between the window panes. The sealed air or gas-filled space between panes in insulated windows reduces convective currents.

Q convection​ = hA(Tglass1​−Tglass2​)

Where:

h = convective heat transfer coefficient (low in the case of insulated windows).

A = area of the window.

Tglass1 and Tglass2​ = temperatures of the inner and outer panes.

In Low-E windows, the convective currents between panes are minimized, thus reducing heat transfer through convection.

3. Radiation:

Radiative heat transfer occurs when energy is emitted by one surface and absorbed by another. Low-E (Low Emissivity) coatings are designed to reduce the radiative transfer of heat. The coating reflects infrared radiation (longwave radiation) back into the home during the winter and reflects outside heat (shortwave solar radiation) away during the summer.

The Stefan-Boltzmann Law describes radiative heat transfer:

Q radiation ​= ϵσAT4

Where:

ϵ = emissivity of the surface (lower for Low-E coatings).

σ = Stefan-Boltzmann constant.

A = area of the window.

T = temperature of the surface.

Since Low-E coatings lower the emissivity (ϵ) of the glass, they effectively reduce the amount of heat that radiates into the home in Florida’s hot climate.

4. Quantitative Example

Let’s assume: A single-pane glass window without a Low-E coating allows 85% of the sun's infrared radiation to pass through. A Low-E window with double glazing and argon gas fill only allows 10−20% of the same radiation to pass through. The reduction in solar heat gain translates into a significant decrease in cooling load for the house. In Florida, where temperatures can exceed 95°F, minimizing this heat input reduces the energy required for air conditioning.

Conclusion

Insulated Low-E windows are best for thermal regulation in Florida because they:

1) Reduce conductive heat transfer through multiple panes and gas-filled spaces (Insulated).

2) Minimize convective heat transfer from leaks and between panes (Insulated).

3) Reflect infrared radiation, decreasing the amount of solar heat entering the home (Low-E).

These factors help maintain a more consistent indoor temperature and significantly reduce the energy needed for cooling in Florida's hot climate, leading to improved thermal comfort and lower energy bills.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

Question 6: What is U-Factor?

The U-factor (also called U-value) is a key measure of a window's thermal performance, specifically how well it insulates against heat loss or gain. It tells you how much heat flows through the window, frame, and glazing combined.

How U-Factor Works:

- The U-factor measures the rate of heat transfer (how well the window conducts heat) and is expressed in BTUs per square foot per degree Fahrenheit (BTU/h·ft²·°F).

- It ranges from 0.20 to 1.20 for most residential windows, with lower numbers being better for insulation.

What It Means:

- Lower U-factor = Better insulation: A lower U-factor means less heat escapes through the window, making it more energy-efficient. This is particularly important in colder climates, where you want to retain as much heat as possible inside your home.

- Higher U-factor = Poor insulation: A higher U-factor indicates the window is less effective at preventing heat loss, meaning more heat can escape in the winter or enter in the summer.

U-Factor in Different Climates:

- Colder climates: Look for a window with a low U-factor (e.g., 0.25 or below) to keep your home warm and reduce heating costs.

- Warmer climates: While U-factor is still important, you may prioritize other factors like Solar Heat Gain Coefficient (SHGC) to prevent excess heat from entering your home.

Example:

If you're comparing two windows:

- Window A has a U-factor of 0.30.

- Window B has a U-factor of 0.50.

Window A is better at keeping heat inside your home, meaning it's more energy-efficient and will help lower your heating bills.

In summary, the U-factor is a crucial metric for understanding a window’s ability to insulate. For optimal energy efficiency, especially in colder climates, choose windows with a lower U-factor. You can find more info here https://www.energystar.gov/products/storm_windows_0

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

Question 7: What is SHGC (Solar Heat Gain Coefficient)?

Solar Heat Gain Coefficient (SHGC) is a measure of how much solar radiation (or heat from the sun) a window allows to pass through. It is an important factor for assessing the energy efficiency of windows, especially in warm climates where minimizing heat gain is a priority.

How SHGC Works:

- SHGC is expressed as a value between 0 and 1.

- A lower SHGC means the window allows less solar heat to enter your home.

- A higher SHGC means more solar heat is transmitted through the window (like a green house).

What SHGC Means:

- Low SHGC - Warm climates: (around 0.25–0.40 or less): Ideal for hot, sunny climates. A lower SHGC is better, as it minimizes the amount of heat from the sun that enters your home, making your living space more comfortable and energy-efficient. These windows reduce the amount of heat entering your home, which helps keep it cooler and reduces air conditioning costs.

- High SHGC - Cold climates: (around 0.50–0.70): Beneficial in colder climates where you want to capture heat from the sun to naturally warm your home and reduce heating costs. A higher SHGC is advantageous, as it allows more solar heat to come through, helping to reduce heating costs by naturally warming your home.

Example:

- Window A has an SHGC of 0.30: This window blocks 70% of solar heat, allowing only 30% to pass through. Ideal for keeping your home cooler in hot climates.

- Window B has an SHGC of 0.60: This window allows 60% of solar heat to enter, which might be beneficial in colder climates.

Summary:

SHGC is a key factor in controlling how much heat from sunlight passes through your windows. In warm regions, look for windows with a low SHGC to minimize heat gain and reduce cooling costs. In colder regions, a higher SHGC can help take advantage of the sun's warmth to lower heating costs.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

Question 8: What is NEAT Glass?

Neat Glass is a type of low-maintenance glass that features a special coating designed to keep windows cleaner for longer periods. It is primarily used in residential windows to reduce the need for frequent cleaning and improve visibility.

How Neat Glass Works:

- Coating: Neat Glass has a thin, invisible coating of titanium dioxide, a naturally occurring compound that is activated by sunlight. This coating is usually applied to the outer surface of the glass.

- Self-Cleaning: When exposed to UV light from the sun, the coating breaks down organic dirt and debris on the glass.

- Hydrophilic Surface: The surface of Neat Glass is hydrophilic (water-attracting). Instead of forming water droplets that leave behind spots or streaks, water spreads out evenly across the glass and quickly rinses away dirt. Rainwater or a simple rinse with water can clean the glass more effectively than on traditional windows.

Benefits of Neat Glass:

1. Reduces Cleaning Effort: The self-cleaning properties of Neat Glass can greatly reduce the frequency and effort required for cleaning, making it ideal for hard-to-reach windows.

2. Clearer Views: Because it helps prevent dirt and water spots from accumulating, Neat Glass maintains clearer views through your windows.

3. Durability: The coating is designed to be long-lasting and does not require reapplication or special maintenance.

4. Energy Efficiency: Neat Glass can also be combined with other energy-efficient technologies, such as Low-E coatings, to provide both low maintenance and enhanced insulation.

Summary:

Neat Glass simplifies window maintenance by using a sunlight-activated coating that breaks down dirt and allows water to rinse it away without leaving streaks. This low-maintenance, self-cleaning feature makes it an excellent choice for homes, especially in areas where keeping windows clean can be a challenge.

Question 5: What do you do differently than others?

Many of our competitors do not provide any stucco repair or touch up paint. As long as the window can be caulked, they are done. The touch up paint, stucco and other things displaced or damaged in the process will be left for you to take care of later. We only provide top level service to our customers. This includes care in all aspects of the project to minimize disturbance and dust while we work and leaving your project complete including any needed exterior touch up paint! You will love the work we do!

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

Question 6: Do I need Stainless Steel hardware?

Stainless Steel hardware is recommended by the manufacturer if you live within 3 miles of the coast. This includes many of the screws, balancers, and other parts that are subject to exposure to the exterior elements. This offers an additional layer of protection and durability that will help to ensure a long product life for the products you are buying.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

Question 7: How do you install new windows?

Installing replacement windows that include the complete frame is a process that requires careful measurement, removal of the old window, and proper fitting of the new window. Here's a step-by-step guide on how to install full-frame replacement windows:

Tools & Materials Needed:

- Replacement windows with full frames

- Tape measure

- Pry bar

- Utility knife

- Screws

- Level

- Caulk and caulking gun

- Insulation (spray foam or fiberglass)

- Screwdriver or drill

- Shims

Step-by-Step Installation Process:

1. Measure and Order the Replacement Windows

- Measure the rough opening: First, remove any window trim or casing to expose the frame. Measure the width and height of the rough opening (stud-to-stud), not the old window frame. Measure at three points: top, middle, and bottom for width; and left, center, and right for height. Use the smallest measurements.

- Order replacement windows based on the rough opening size. Ensure you have full-frame replacement windows rather than insert windows, which only replace the sashes.

2. Prepare the Area and Remove the Old Window

- Remove the interior and exterior trim around the window, being careful not to damage the surrounding wall or siding.

- Cut through the old caulk or paint seal with a utility knife.

- Pry out the old window: Use a pry bar to remove the old window, including the frame. If the window is nailed or screwed in place, remove those fasteners. Be cautious not to damage the house framing.

- Clean the rough opening: Once the old window is out, clean the opening, removing any debris or old insulation.

3. Inspect the Rough Opening

- Check for rot or damage: If you find any damage to the studs or framing, repair it before proceeding. The new window needs a solid structure to sit in.

- Level and square: Make sure the rough opening is square and level. If it isn’t, use shims to make adjustments before installing the new window.

4. Dry Fit the New Window

- Place the new window into the rough opening to ensure it fits properly. Use shims if necessary to center and level the window. Make sure the window is plumb and square.

5. Apply Waterproofing and Flashing

- Apply flashing tape: Before placing the window, add flashing tape around the exterior edges of the rough opening. This will help prevent water intrusion.

- You may also need to install a drip cap above the window to prevent water from running down behind the window frame.

6. Insert and Secure the New Window

- Place the new window into the opening, starting from the bottom.

- Level and shim: Use a level to ensure the window is perfectly horizontal and vertical. Insert shims around the frame to maintain a secure fit. Make sure the window is square.

- Secure the window: Once the window is positioned correctly, fasten it to the framing using screws or nails. Most replacement windows come with pre-drilled holes for screws. Follow the manufacturer's instructions for securing the window frame.

7. Insulate Around the Frame

- Fill any gaps between the window frame and the rough opening with insulation. Use expanding foam or fiberglass insulation, but don’t overfill, as this could warp the window.

8. Seal the Window

- Caulk the exterior: Apply a bead of exterior caulk around the perimeter of the window where it meets the siding or exterior trim. This helps to prevent air and water leaks.

- Install exterior trim: Reinstall the trim on the outside of the window, ensuring it's properly sealed.

9. Install Interior Trim and Finish

- Reinstall interior trim: Attach the interior casing around the window, and caulk around it to create a tight seal.

- Touch up: Finish by painting or staining the trim as needed.

10. Check Operation

- Once installed, test the window to make sure it opens, closes, and locks properly. Ensure that it is airtight by checking for any drafts or misalignments.

Tips for a Successful Installation:

- Always follow the manufacturer’s instructions for installing the specific window type.

- Use flashing and caulking appropriately to prevent water damage.

- Ensure that the window is level, plumb, and square before securing it.

- Work carefully when insulating and sealing the frame to avoid warping or air leakage.

By following these steps, you can ensure a professional-quality installation that improves your home’s energy efficiency and overall appearance.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

Question 8: When can I get my new windows installed when I buy from you?

Lead times can change, but currently it takes about 8 weeks give or take from agreement to final inspection.

Professional contractor and impact window installation in Cape Coral, Fort Myers, and all of Lee County.